Press & Media
For the Press
This page is for journalists, media outlets, content partners, and anyone who would like to learn about and contact Nguyễn Trung Hậu for interviews, articles, or media projects.
Profile summary
A social entrepreneur and chief executive with more than 12 years of experience in people management, business operations, and building educational and social organizations. He founded and ran two businesses in F&B and education, with a people philosophy tied to social responsibility, internal training, and human development.
He brings strategic thinking, the ability to inspire, and experience building durable, devoted people systems.
Work experience
Chief Executive Officer
Con Ơi English Center
2021 – present | Ho Chi Minh City
- Recruited, trained, and managed a team of 12+ staff: teachers, teaching assistants, marketing, and operations.
- Designed the employee experience (EX) model: from onboarding to training, recognition, internal development, and building cultural bonds.
- Organized internal training, supervised professional quality, and kept the team's spirit alive.
- Implemented a CRM system and teaching-support software, improving operational efficiency.
Founder
Ngồi Cafe (F&B)
2015 – 2023 | Ho Chi Minh City
- Recruited and trained a team of more than 80 people, including many people with disabilities.
- Built management processes and training in barista craft, sales, and customer care.
- Designed business models with social impact, guiding consumers toward responsible consumption and supporting livelihoods for disadvantaged people.
- Deployed an operating model combining social responsibility with business effectiveness.
Education & certifications
- Self-taught, with deep research into people management, business operations, and community development.
- Professional training in Cambridge education and English center management.
Professional skills
- People management & building company culture.
- Recruiting, training, and retaining staff.
- Employee experience (EX) design: building the employee journey from joining, through development, to recognition and engagement — creating a positive, humane, and sustainable workplace.
- Communication — listening — conflict resolution.
- Strategic thinking — operations — multi-role management.
- Self-learning and deep research in people management, business operations, and community development.
- Professional training in Cambridge education and English center management.
Achievements & notable projects
- Author of the book “Khởi Nghiệp Trên Xe Lăn” — spreading a story of overcoming adversity.
- The “Hạt Cà Phê Nhỏ – Giấc Mơ To” project: vocational training for people with disabilities.
- Developing a loving education model at Con Ơi: building a humane approach to education that nurtures life values in children.
Languages & technology
- Conversational English.
- Internal CRM systems.
- Applying AI in operations and people training.
Tools
- Google Workspace
- Excel
- Canva
- Notion
Press contact
Nguyễn Trung Hậu
If you would like to learn more about the story, the work, the projects, or wish to arrange an interview, please get in touch:
- Phone
- 0903262347
- Website
- nguyentrunghau.app